plutos ONE

Plutos One COU

NPCI Certified TSP for Bill Pay

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COU

Customer Operating Unit

The Customer Operating Unit (COU) serves as the interface for managing customer interactions and transactions within the BBPS ecosystem. It enables seamless access to billing services, ensuring a smooth and efficient payment experience for end customers.

1
Provides end-to-end management of billing, collections, and transactions
2
Enables real-time integration with BBPS for seamless payment processing
3
Ensures accurate reconciliation, settlement, and compliance with regulatory guidelines
4
Offers centralized visibility and control through dashboards and reporting tools

Key Features

Monitoring, Control & Support

Monitoring, Control & Support

  • RBAC-enabled dashboards for COU & AIs with full visibility and control
  • 24×7 monitoring, alerting, and dedicated technical support
APIs & Integration

APIs & Integration

  • Real-time synchronous APIs for instant bill fetch and payment confirmation
  • Seamless AI onboarding with ~2 weeks TAT and end-to-end integration support
Operations & Lifecycle Management

Operations & Lifecycle Management

  • Complete transaction lifecycle management from bill fetch to settlement
  • Automated reconciliation and settlement with minimal manual intervention
Platform & Performance

Platform & Performance

  • Scalable and secure BBPS COU platform for end-to-end bill payment processing
  • High-performance transaction switch with low latency and high TPS support

What We Offer

Automated Recon System

Automated Recon System

Automated transaction matching across banks, switches, and billers with exception management, real-time reconciliation, audit trails, and reporting.

AI SaaS

AI SaaS

Ready-to-deploy white-labeled SaaS platform that enables agents to instantly activate customer payment services with zero development effort.

UPMS

UPMS

Automate recurring bill payments through Standing Instructions, helping customers pay bills on time without manual intervention.

Transaction Report

Transaction Report

Access real-time reconciliation status, transaction insights, downloadable reports, and detailed visibility across payment operations.

Benefits Of COU

Payments
24x7 instant payments with receipts
Channels
150+ digital channels, 35+ lakh physical outlets to pay
Convenient
Convenient for Customers
Secure
Secure platform with end-to-end encryption
Compliance
Follows all RBI regulatory compliance
Always on
Always on with 24x7 operations and 99.87% uptime
Modes
12+ payment modes for Customers
Reduced Cost
Reduced cost via a digitalised process

Our COU And Agent Institution

Zolve
Dunzo
MobiKwik
Quantic
Easebuzz
SVC Bank

Get In Touch

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WhatsApp+91 9953364151
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Also Check Our 10 Years Legacy Business

Instant Gratification Programs for Payment Networks, Banks & Fintechs

Drive card activation, increase transaction volumes, reactivate inactive cards, and accelerate digital payment adoption through personalized offers and customer engagement solutions.

As one of India's largest and most established merchant-funded offers platforms, with over a decade of industry experience, Plutos ONE enables payment networks, banks, and fintechs to drive customer engagement and transaction growth through a comprehensive offers ecosystem. Powered by a network of 2,000+ online, dining, wellness, travel, and lifestyle merchants.

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